Privacy Policy

Last Updated: July 16, 2026

At CORDA UK, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (https://www.cordauk.com), interact with us, or use our bespoke kitchen, wardrobe, and fitted living furniture design and installation services.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:

• Company Name: BV Projects UK LTD (trading as CORDA UK)

• Registered & Operational Address: Unit C Maple House, Laughton Road, Ringmer, East Sussex, BN8 5SY

• Email Address: info@cordauk.com

• Telephone: 01273 002440

1. The Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: First name, last name, title, or job title (if contacting us as a commercial developer, architect, or contractor).

• Contact Data: Billing address, delivery/site address, email address, and telephone numbers.

• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

• Project Specification Data: Architectural plans, floor layouts, room dimensions, appliance preferences, and structural/MEP drawings provided by you or your contractor for design and quoting purposes.

2. How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your Identity, Contact, and Project data by filling in contact forms on our website, booking a design consultation, requesting a brochure, or by corresponding with us by post, phone, or email.

• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as main contractors, developers, or architects working on a multi-unit project in which your property is situated.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To Perform a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to design, supply, and install a fitted kitchen or fitted living furniture).

• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., managing our relationship with you, responding to a quote request, or ensuring site safety compliance).

• Consent: Where you have given explicit consent (e.g., signing up to our marketing newsletter). You have the right to withdraw consent at any time by contacting us.

4. Data Sharing and Third Parties

We do not sell your personal data. However, to fulfill our services, we may share your personal data with selected third parties, including:

• Sub-contracted Installation Teams: Professional kitchen, bedroom, and living furniture fitters authorized to complete work on your property.

• Appliance and Component Suppliers: Brands (such as Siemens, Bosch, NEFF, or Quooker) and worktop fabricators who require delivery addresses to supply, cut, or warrant your products.

• Main Contractors & Site Managers: On commercial developments, sharing necessary details to coordinate installation timelines and safety compliances.

• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

• IT Services: Cloud storage, CRM, and website hosting providers who support our digital infrastructure.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. International Data Transfers

As we specialise in premium German and Italian furniture, some of your order specifications (excluding sensitive personal details) are securely sent to our manufacturing partners in Germany and Italy to construct your bespoke cabinetry.

Should any of your personal data be transferred outside of the UK, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards (such as UK Standard Contractual Clauses) are in place.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Because our premium kitchens and furniture carry extended functional lifespans and manufacturer warranties (frequently up to 5 years or longer on hardware components), we safely retain customer project files, design layouts, and appliance warranty details to provide seamless aftercare, replacement parts, and maintenance support.

8. Your Legal Rights

Under UK data protection laws, you have rights in relation to your personal data, including the right to:

• Request access to your personal data.

• Request correction of incorrect or incomplete data.

• Request erasure of your personal data (the “right to be forgotten”).

• Object to processing or request restriction of processing of your personal data.

• Request transfer of your personal data to another party.

• Withdraw consent at any time.

If you wish to exercise any of these rights, please contact us at info@cordauk.com.

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

9. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.